Not before talking to a lawyer. Recorded statements are used to shrink your claim. Let us handle every call with the insurance company. Once you hire Suerken Law, every call goes through your lawyer.
Jimmy personally reviews every submission — most people hear back the same day.
No Texas law requires you to give a recorded statement to the insurance company for the person who hit you. You have no contract with them and no duty to help them build their file. When an adjuster says they need your statement "to process the claim," that is a framing, not a requirement.
They can process the claim from the police report, the property damage, and your medical records. What they cannot get anywhere else is you, on tape, saying something useful to them.
Recorded statements are taken by trained adjusters, working from a prepared sequence, while you are usually in pain, on medication, short on sleep, and have not yet had a full diagnosis. The questions sound like small talk. They are not.
"How are you doing today?" Ordinary politeness says "fine, thanks." That becomes a recorded statement that you reported feeling fine after the crash — and it will be quoted back when you later describe serious symptoms.
"Had you been looking at the road the whole time?" Honest people hedge, because honest people are not certain about every second. Hedging becomes shared fault, and in Texas every point of fault reduces what you recover.
"Have you ever hurt your back before?" A decade-old sore back becomes a pre-existing condition argument against your current injury.
None of this requires anyone to lie. It only requires you to talk casually about things you do not yet have complete information about, while someone records it.
If you are making a claim on your own policy — UM/UIM or PIP — your policy probably contains a cooperation clause, and a flat refusal can give your carrier an argument to deny the claim.
But cooperating is not the same as submitting to whatever is asked. A statement can be scheduled rather than taken on the spot, it can happen with your lawyer present, and it can be limited to the facts of the collision rather than an open-ended tour of your medical history. Those are normal, reasonable conditions.
You do not have to be rude, and you do not have to argue. "I'm not giving a recorded statement. My attorney will be in touch" ends the call without giving them anything. You are allowed to confirm the basics — that you were involved, and where to send correspondence.
Once you have a lawyer, this stops being your problem. The adjuster calls the office instead of calling you.
\u201cI'm not giving a recorded statement.\u201d You do not need to justify it or argue about it.
It is the single most costly question on the call, and it does not sound like one.
Scheduled, with counsel, limited to the collision. Do not simply refuse — that can put the claim at risk.
Once you are represented, the adjuster contacts the office and stops contacting you.
Rear-endings, intersection crashes, uninsured drivers, hit-and-runs — in Houston, El Paso, and everywhere in between.
Federal regulations, black-box data, driver logs, multiple insurers. We move fast to preserve evidence before it disappears.
Hurt on the job for a non-subscriber employer, or injured by a third party at a job site? Texas gives you real options.
When the worst happens, we pursue accountability for surviving families with the care and seriousness it deserves.
La consulta es gratis y confidencial. No paga nada a menos que ganemos su caso. Jimmy contesta personalmente, hoy mismo.
Every day you wait, evidence disappears and the insurer gets ahead. One free call. Straight answers about your case — in English or Spanish. If you need a fighter, you'll have one. If you don't, I'll tell you that too.
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